We will discuss the extent of the matting with you and consider how we can remove the tangles without causing discomfort to your pet. Pain-free grooming requires skill, patience, and time. We do our best to untangle the fur without shortening its length, but unfortunately, brushing out the mats can be painful for the dog. If the matting is too close to the skin, the most painless and comfortable option for your pet, which we recommend, is to trim it short!